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Training Content & Delivery Design – When you need training that’s clear, engaging, and built to stick
Includes: building custom training decks, visuals, and activities, aligning content to goals or outcomes, and designing how it’s delivered (live, recorded, peer-led, etc.)
Knowledge Capture Systems – When expertise lives in people’s heads and needs to be documented
Includes: interviewing internal experts, identifying critical know-how, creating templates to capture it, and documenting that knowledge in clear, repeatable ways
Role-Based Learning Paths – When development needs structure and each role needs a roadmap
Includes: outlining what each role should know at each stage, identifying required skills and training checkpoints, and building a development path that connects learning to performance
On-the-Job Training (OJT) Playbooks – When people learn best by doing—but need better guidance
Includes: mapping out practical, hands-on tasks, creating step-by-step playbooks or checklists, and aligning shadowing or coaching moments with clear learning objectives
Internal Knowledge Platforms – When training and resources exist but aren’t organized or easy to find
Includes: selecting or refining your internal knowledge hub, organizing training and tools by role or task, and setting up a process for keeping content relevant and searchable
Train-the-Trainer Programs – When internal experts need help teaching others effectively
Includes: creating toolkits, facilitation tips, and example language for in-house trainers, plus coaching them on how to deliver training that’s clear, confident, and repeatable